Staff

Service

Doreen Weiss

Doreen Weiss

Service Advisor

Certified
138 Reviews
View Bio
Alejandro Castillo

Alejandro Castillo

Service Advisor
7 Reviews
View Bio
Jesus Alpi

Jesus Alpi

Technician
2 Reviews
View Bio
Jancarlo Boan

Jancarlo Boan

Technician
2 Reviews
View Bio
Sara Cuartas

Sara Cuartas

Warranty Administrator
2 Reviews
View Bio
John Davila

John Davila

Technician
1 Review
View Bio
Odele Ferre

Odele Ferre

Technician
1 Review
View Bio
Andres Maldonado

Andres Maldonado

Shop Foreman
1 Review
View Bio
Juan Nunes D'eramo

Juan Nunes D'eramo

Service Advisor
1 Review
View Bio
Isabel Gonzalez

Isabel Gonzalez

Service BDC Agent
View Bio
Antoine Hinds

Antoine Hinds

Technician
View Bio
Skyler Neuls

Skyler Neuls

Technician
View Bio
Jorge Prats

Jorge Prats

Technician
View Bio
Isabel Reyes

Isabel Reyes

Service BDC Agent
View Bio
Reinaldo Rosado

Reinaldo Rosado

Technician
View Bio

Sales

Ricardo Saint Sume

Ricardo Saint Sume

Sales Consultant

Certified
62 Reviews
View Bio
Jimmy Tsegga

Jimmy Tsegga

Sales Consultant
33 Reviews
View Bio
Julius Iannella

Julius Iannella

Sales Consultant
31 Reviews
View Bio
Wayne Blount

Wayne Blount

Sales Consultant
19 Reviews
View Bio
Raul Feliu

Raul Feliu

Sales Consultant

Certified
15 Reviews
View Bio
Frank Gonzalez

Frank Gonzalez

Sales Consultant
5 Reviews
View Bio
Michou Metellus

Michou Metellus

BDC Agent
2 Reviews
View Bio
Ryan Grek

Ryan Grek

Sales Consultant
View Bio
Barbara Mullings

Barbara Mullings

BDC Agent
View Bio

Finance

Austin Lorenz

Austin Lorenz

Finance Manager
20 Reviews
View Bio
Ernesto Llerandi

Ernesto Llerandi

Finance Manager
11 Reviews
View Bio

Management

Alexis Gonzalez

Alexis Gonzalez

Sales Desk Manager
16 Reviews
View Bio
Alfredo Hillerchacin

Alfredo Hillerchacin

Sales Desk Manager
5 Reviews
View Bio
Sergio Martinez Gonzalez

Sergio Martinez Gonzalez

General Sales Manager
5 Reviews
View Bio
Liliana Medina

Liliana Medina

BDC Manaager
2 Reviews
View Bio
Ivan Sandino

Ivan Sandino

Service Manager
2 Reviews
View Bio
JOHN TROIA

JOHN TROIA

Operator/General Manager
2 Reviews
View Bio
Eduardo Fernandez

Eduardo Fernandez

Parts Manager
1 Review
View Bio

Parts

Alex Girado

Alex Girado

Parts Specialist
5 Reviews
View Bio
Carlos Rodriguez

Carlos Rodriguez

Parts Specialist
View Bio
Doreen Weiss

Doreen Weiss

Service Advisor

138 Reviews
Certified
Recent Reviews

Apr 18, 2024

Dealership Rating
Employee Rating

Doreen makes it very professional, but the prices have

Doreen makes it very professional, but the prices have gone sky high in just a couple of years.

Apr 13, 2024

Dealership Rating
Employee Rating

Doreen has been my service advisor for 9 years and always

Doreen has been my service advisor for 9 years and always professional , a great asset to the department!

Apr 11, 2024

Dealership Rating
Employee Rating

The waiting area sucks, small and no free coffee and

The waiting area sucks, small and no free coffee and always freezing cold long sleeve clothing needed

Apr 11, 2024

Dealership Rating
Employee Rating

Service was slow, despite an appointment, and customer

Service was slow, despite an appointment, and customer service was dissapointing. Hoping vehicle service was done well.

Apr 10, 2024

Dealership Rating
Employee Rating

Dealership was unable to fix the problem with the car

Dealership was unable to fix the problem with the car this time due to manufacturing parts, so on that visit I lost $338.00. To be told the car couldn’t be repaired and had to pay $338.00 for diagnosis costs. I could understand if diagnosis was done and I didn’t go through with the repairs I could see paying for diagnosis.

View More Reviews on DealerRater
Ricardo Saint Sume

Ricardo Saint Sume

Sales Consultant

62 Reviews
Certified
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

Ricardo and Austin were awesome with amazing customer

Ricardo and Austin were awesome with amazing customer service. They made my experience extremely easy with purchasing my New Buick. I was able to sit home and work throughout the process.

Apr 12, 2024

Dealership Rating
Employee Rating

I purchased my vehicle and there service was amazing!

I purchased my vehicle and there service was amazing!!! Great customer service!! Ricardo was great and as always Wayne is the best!!

Apr 06, 2024

Dealership Rating
Employee Rating

I had an amazing experience with Ricardo who went above

I had an amazing experience with Ricardo who went above and beyond to make sure I was able to surprise my husband. The smile that was on my husband face was priceless because his been eyeing this truck for the longest. Austin the finance manager was extremely patient and understanding of my needs and not just trying to make a sale. He work with me as a human and not just another dollar sign. I appreciate that it’s truly hard to find a caring person in a dealership in this day and age.

Apr 01, 2024

Dealership Rating
Employee Rating

I have a great pleasure working with Ricardo, his product

I have a great pleasure working with Ricardo, his product knowledge is stellar and his customer service is amazing.

Mar 26, 2024

Dealership Rating
Employee Rating

I WOULD LIKE TO THANKS BUICK GMC FOR THEY GREAT CUSTOMER

I WOULD LIKE TO THANKS BUICK GMC FOR THEY GREAT CUSTOMER SERVICE AND RICARDO FOR WORKIN WITH ME AND HELPIN ME OUT I WOULD RELLY LIKE TO THANK THEM

View More Reviews on DealerRater
Jimmy Tsegga

Jimmy Tsegga

Sales Consultant
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

Perfect customer service quick honest and professional

Perfect customer service quick honest and professional went way and beyond to make you feel like family and Jimmy salesman was outstanding

Apr 11, 2024

Dealership Rating
Employee Rating

The worst!

The worst! Management does not have any clue about car business. Stay away from this place!

Jan 31, 2024

Dealership Rating
Employee Rating

They Manager made such sincere efforts to help me.

They Manager made such sincere efforts to help me. This is my third proud of my beautiful Encore. He, Ryan and Austin were professional and patient with me. The did not rush me or try to push something I did not want. My Jimmy was there and he remains a professional whom sold mey previous Encore. Last Thursday my experience was nice. I cried all the way home. The staff at Lehman Buick illustrated courtesy, compassion, and patience shown towards me was amazing. To me it was a confirmation I was in good hands. Thank you Sergio, Ryan, Austin and Jimmy.

Jan 14, 2024

Dealership Rating
Employee Rating

Great experience from start to finish.

Great experience from start to finish. Thanks Austin and Julius for your great customer service!

Nov 19, 2023

Dealership Rating
Employee Rating

I feel confident about the service at Lehman, for I

I feel confident about the service at Lehman, for I purchased my car there and I had always good attention and care for my car. The customer service is knowledgeable and helpful with everything.

View More Reviews on DealerRater
Julius Iannella

Julius Iannella

Sales Consultant
Recent Reviews

Feb 01, 2024

Dealership Rating
Employee Rating

Really good crew everything went smooth.

Really good crew everything went smooth. Excellent work from my salesman. Everybody was patient no rush. Show me all different options.

Jan 14, 2024

Dealership Rating
Employee Rating

Great experience from start to finish.

Great experience from start to finish. Thanks Austin and Julius for your great customer service!

Jan 12, 2024

Dealership Rating
Employee Rating

Julius Iannella was efficient and attentive from the

Julius Iannella was efficient and attentive from the beginning to the end of my purchase. Thank you Julius!

Dec 16, 2023

Dealership Rating
Employee Rating

Julius was very professional from our first phone call to

Julius was very professional from our first phone call to the delivery of our 2020 GMC Sierra Denali. We drove 3 hours to the dealership and were extremely pleased with the entire process and the vehicle we purchased. The team worked with us to insure we were very happy with the vehicle and the purchase we made. I highly recommend Julius and the team at Lehman Buick GMC for anyone looking to buy a new or used vehicle from a top notch organization while working with a great team of people!

Nov 11, 2023

Dealership Rating
Employee Rating

This is my third buick with Julius and he always treated

This is my third buick with Julius and he always treated me respectfully and we negotiate fairly

View More Reviews on DealerRater
Austin Lorenz

Austin Lorenz

Finance Manager
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

Perfect customer service quick honest and professional

Perfect customer service quick honest and professional went way and beyond to make you feel like family and Jimmy salesman was outstanding

Apr 17, 2024

Dealership Rating
Employee Rating

Ricardo and Austin were awesome with amazing customer

Ricardo and Austin were awesome with amazing customer service. They made my experience extremely easy with purchasing my New Buick. I was able to sit home and work throughout the process.

Apr 06, 2024

Dealership Rating
Employee Rating

I had an amazing experience with Ricardo who went above

I had an amazing experience with Ricardo who went above and beyond to make sure I was able to surprise my husband. The smile that was on my husband face was priceless because his been eyeing this truck for the longest. Austin the finance manager was extremely patient and understanding of my needs and not just trying to make a sale. He work with me as a human and not just another dollar sign. I appreciate that it’s truly hard to find a caring person in a dealership in this day and age.

Mar 26, 2024

Dealership Rating
Employee Rating

I WOULD LIKE TO THANKS BUICK GMC FOR THEY GREAT CUSTOMER

I WOULD LIKE TO THANKS BUICK GMC FOR THEY GREAT CUSTOMER SERVICE AND RICARDO FOR WORKIN WITH ME AND HELPIN ME OUT I WOULD RELLY LIKE TO THANK THEM

Mar 23, 2024

Dealership Rating
Employee Rating

My sister just bought a car few days ago and told me

My sister just bought a car few days ago and told me about her experience,I came back to see Ricardo and Austin and I wasn’t disappointed. Great service,great team!

View More Reviews on DealerRater
Wayne Blount

Wayne Blount

Sales Consultant
Recent Reviews

Apr 12, 2024

Dealership Rating
Employee Rating

I purchased my vehicle and there service was amazing!

I purchased my vehicle and there service was amazing!!! Great customer service!! Ricardo was great and as always Wayne is the best!!

Feb 10, 2024

Dealership Rating
Employee Rating

Great Wayne and the staff are always professional and

Great Wayne and the staff are always professional and responsive to my questions. All are great.

Jan 14, 2024

Dealership Rating
Employee Rating

Great experience from start to finish.

Great experience from start to finish. Thanks Austin and Julius for your great customer service!

Nov 18, 2023

Dealership Rating
Employee Rating

Nice assistance, they gave me the best options, thanks

Nice assistance, they gave me the best options, thanks for the opportunity, I’m thankfully

Nov 10, 2023

Dealership Rating
Employee Rating

The dealer is great.

The dealer is great. The sales rep was very professional and finance guy was outstanding. The deal was done with no pressure. I will definitely buy a car there again. I recommend it to anybody who needs to get a car to go there and I give them a 10 foot for their hard work.

View More Reviews on DealerRater
Alexis Gonzalez

Alexis Gonzalez

Sales Desk Manager
Industry Experience 8 years 11 months
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

I recently purchased a GMC Yukon from this dealership,

I recently purchased a GMC Yukon from this dealership, and the entire process was incredibly smooth and efficient. From start to finish, everything took less than an hour, which was impressive. A special shoutout to Frank Gonzalez, my sales representative. He was extremely professional, guiding me through the entire process, showing me the car, and making the sale possible. His expertise and assistance were invaluable. I'd also like to thank Sales Manager Sergio Martinez for helping me get the price I wanted. His willingness to work with me made a big difference. Lastly, a big thank you to Frank Farjardo, the finance guy, for finalizing the deal and making this journey a reality. I highly recommend this dealership to anyone considering purchasing a car. Thank you all for your help and support!

Apr 10, 2024

Dealership Rating
Employee Rating

Very good service, I am a satisfied customer with the

Very good service, I am a satisfied customer with the purchase of my 1500 elevation saw.

Apr 01, 2024

Dealership Rating
Employee Rating

I had a great experience.

I had a great experience. My salesman, Ricardo, made the whole experience smooth and easy. He was very professional and easy to deal with!

Mar 23, 2024

Dealership Rating
Employee Rating

My sister just bought a car few days ago and told me

My sister just bought a car few days ago and told me about her experience,I came back to see Ricardo and Austin and I wasn’t disappointed. Great service,great team!

Mar 20, 2024

Dealership Rating
Employee Rating

Sorry, I hit the wrong number for Alex.

Sorry, I hit the wrong number for Alex. I'm give him a 10 he was amazing

View More Reviews on DealerRater
Raul Feliu

Raul Feliu

Sales Consultant

15 Reviews
Certified
Recent Reviews

Apr 10, 2024

Dealership Rating
Employee Rating

Very good service, I am a satisfied customer with the

Very good service, I am a satisfied customer with the purchase of my 1500 elevation saw.

Mar 05, 2024

Dealership Rating
Employee Rating

Excellent work Good atmosphere, good attitude Super cool

Excellent work Good atmosphere, good attitude Super cool and very nice work place Every time good attention

Mar 04, 2024

Dealership Rating
Employee Rating

Great deal.

Great deal. Great place to buy a car Would highly recommend it to my friends

Feb 15, 2024

Dealership Rating
Employee Rating

My experience was Amazing, it was faster than usual when

My experience was Amazing, it was faster than usual when obtaining a car. Raul was extremely helpful and did everything possible to help me get the car that I wanted

Feb 09, 2024

Dealership Rating
Employee Rating

Alexis and Raul was great All the experience was amazing,

Alexis and Raul was great All the experience was amazing, they was very clear in every detail

View More Reviews on DealerRater
Ernesto Llerandi

Ernesto Llerandi

Finance Manager
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

I recently purchased a GMC Yukon from this dealership,

I recently purchased a GMC Yukon from this dealership, and the entire process was incredibly smooth and efficient. From start to finish, everything took less than an hour, which was impressive. A special shoutout to Frank Gonzalez, my sales representative. He was extremely professional, guiding me through the entire process, showing me the car, and making the sale possible. His expertise and assistance were invaluable. I'd also like to thank Sales Manager Sergio Martinez for helping me get the price I wanted. His willingness to work with me made a big difference. Lastly, a big thank you to Frank Farjardo, the finance guy, for finalizing the deal and making this journey a reality. I highly recommend this dealership to anyone considering purchasing a car. Thank you all for your help and support!

Apr 11, 2024

Dealership Rating
Employee Rating

The waiting area sucks, small and no free coffee and

The waiting area sucks, small and no free coffee and always freezing cold long sleeve clothing needed

Apr 10, 2024

Dealership Rating
Employee Rating

Very good service, I am a satisfied customer with the

Very good service, I am a satisfied customer with the purchase of my 1500 elevation saw.

Feb 12, 2024

Dealership Rating
Employee Rating

They acted as if they didn't know what I was there for

They acted as if they didn't know what I was there for when I explained why I was there.

Jan 26, 2024

Dealership Rating
Employee Rating

I would like to state that your service was above and

I would like to state that your service was above and beyond, and I am incredibly thankful for your assistance. Also, your sales person Jimmy was magnificent in his help and extremely professional.

View More Reviews on DealerRater
Alejandro Castillo

Alejandro Castillo

Service Advisor
Recent Reviews

Apr 22, 2024

Dealership Rating
Employee Rating

Poor communication with customer.

Poor communication with customer. Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still there. As per the manager, it is 60% lower but in a brand new vehicle not even a 99% is acceptable!!!!

Apr 17, 2024

Dealership Rating
Employee Rating

Great service .

Great service . I can’t complain about my services. The dealership will alert you on what you need for your service.

Apr 17, 2024

Dealership Rating
Employee Rating

I had an appointment and they took my car right away.

I had an appointment and they took my car right away. Everything was done promptly! I was very satisfied !

Apr 11, 2024

Dealership Rating
Employee Rating

Service was slow, despite an appointment, and customer

Service was slow, despite an appointment, and customer service was dissapointing. Hoping vehicle service was done well.

Apr 10, 2024

Dealership Rating
Employee Rating

Great communication, willing to go the extra mile for the

Great communication, willing to go the extra mile for the customer. Fixed my car in less than three days when others said it would take 3 weeks!

View More Reviews on DealerRater
Alex Girado

Alex Girado

Parts Specialist
Dealership Experience 4 years 11 months
Industry Experience 8 years 8 months
Recent Reviews

Jan 18, 2024

Dealership Rating
Employee Rating

The lady who serves customers does not like customers

The lady who serves customers does not like customers well. The services perfect 100 % 💯 approved

Nov 09, 2023

Dealership Rating
Employee Rating

I visited yesterday and as usual she was kind and

I visited yesterday and as usual she was kind and professional. I definitely would recommend to anyone who needs service book with Stephania

Jun 20, 2022

Dealership Rating
Employee Rating

First of all the staff is of the charts, I have so Mich

First of all the staff is of the charts, I have so Mich respect for the way I am treated at this place I will not go anywhere else to get my car checked out or worked on and the manager is on point with helping each person that comes into the dealership, what else can I say just thank each one of them for the service they give to me

May 25, 2022

Dealership Rating
Employee Rating

Exelente servicio,muy rapido para el standar, resolvi

Exelente servicio,muy rapido para el standar, resolvi todo lo que tenia en mis planes.

Apr 11, 2022

Dealership Rating
Employee Rating

A much better experience with getting the truck checked

A much better experience with getting the truck checked out they were able to go right in and solve my problem get me in and get me out I’m thankful New service Advisor

View More Reviews on DealerRater
Frank Gonzalez

Frank Gonzalez

Sales Consultant
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

I recently purchased a GMC Yukon from this dealership,

I recently purchased a GMC Yukon from this dealership, and the entire process was incredibly smooth and efficient. From start to finish, everything took less than an hour, which was impressive. A special shoutout to Frank Gonzalez, my sales representative. He was extremely professional, guiding me through the entire process, showing me the car, and making the sale possible. His expertise and assistance were invaluable. I'd also like to thank Sales Manager Sergio Martinez for helping me get the price I wanted. His willingness to work with me made a big difference. Lastly, a big thank you to Frank Farjardo, the finance guy, for finalizing the deal and making this journey a reality. I highly recommend this dealership to anyone considering purchasing a car. Thank you all for your help and support!

Feb 21, 2024

Dealership Rating
Employee Rating

Very helpful in trying to help the customer find the

Very helpful in trying to help the customer find the right car. Works with customers to find financing with the best rates.

Jan 24, 2024

Dealership Rating
Employee Rating

441'S Small Dealer Mentality with far beyond Arrogance.

441'S Small Dealer Mentality with far beyond Arrogance. First I wanted to mention as the most horrendous attitude from Sergio Martinez Gonzalez the General Sales Manager; he was super pushy and far beyond stuck up. Sergio refuses to listen when asked about other deal options and also gives you the run around that there's no better deal out there and he has the best inventory; and blah blah blah. Literally I lost 4.5 hours trying to work different deals, looking at different scenarios with this clown, where I always lost and at the end he wanted me to drop like $6000. Basically is all win for him and the dealer and not only that, when they run your credit; they mention that is only 1 time which is xx, They ran it 3 times and the HARD way; can you believe that level of no respect? they lied in my face and Sergio kept saying "There's nothing better out there" WOW so Immature. How about learning some manners and treat customers with dignity and respect. I will never come back to this place. Vehicle online Price $31.190, upon arrival $38.789 Insane Mack-up.

Dec 09, 2023

Dealership Rating
Employee Rating

Frank it's very very good I don't know how to describe my

Frank it's very very good I don't know how to describe my experience with frank it's very honest person all I can say about him thanks for helping me

Nov 10, 2023

Dealership Rating
Employee Rating

The dealer is great.

The dealer is great. The sales rep was very professional and finance guy was outstanding. The deal was done with no pressure. I will definitely buy a car there again. I recommend it to anybody who needs to get a car to go there and I give them a 10 foot for their hard work.

View More Reviews on DealerRater
Alfredo Hillerchacin

Alfredo Hillerchacin

Sales Desk Manager
Recent Reviews

Mar 23, 2024

Dealership Rating
Employee Rating

My sister just bought a car few days ago and told me

My sister just bought a car few days ago and told me about her experience,I came back to see Ricardo and Austin and I wasn’t disappointed. Great service,great team!

Jan 18, 2024

Dealership Rating
Employee Rating

The lady who serves customers does not like customers

The lady who serves customers does not like customers well. The services perfect 100 % 💯 approved

Jan 14, 2024

Dealership Rating
Employee Rating

Great experience from start to finish.

Great experience from start to finish. Thanks Austin and Julius for your great customer service!

Dec 16, 2023

Dealership Rating
Employee Rating

Excellent customer service and great follow up by the

Excellent customer service and great follow up by the service & sales teams and Managers at the dealership!!

Nov 10, 2023

Dealership Rating
Employee Rating

The dealer is great.

The dealer is great. The sales rep was very professional and finance guy was outstanding. The deal was done with no pressure. I will definitely buy a car there again. I recommend it to anybody who needs to get a car to go there and I give them a 10 foot for their hard work.

View More Reviews on DealerRater
Sergio Martinez Gonzalez

Sergio Martinez Gonzalez

General Sales Manager
Dealership Experience 5 months
Industry Experience 10 years 11 months
Recent Reviews

Mar 23, 2024

Dealership Rating
Employee Rating

My sister just bought a car few days ago and told me

My sister just bought a car few days ago and told me about her experience,I came back to see Ricardo and Austin and I wasn’t disappointed. Great service,great team!

Feb 05, 2024

Dealership Rating
Employee Rating

Amazing customer service from salesman and the GM, went

Amazing customer service from salesman and the GM, went above and beyond to make the deal happen. I would highly recommend this dealership to anyone I’ll will be returning in the future for my next vehicle here!!

Jan 24, 2024

Dealership Rating
Employee Rating

441'S Small Dealer Mentality with far beyond Arrogance.

441'S Small Dealer Mentality with far beyond Arrogance. First I wanted to mention as the most horrendous attitude from Sergio Martinez Gonzalez the General Sales Manager; he was super pushy and far beyond stuck up. Sergio refuses to listen when asked about other deal options and also gives you the run around that there's no better deal out there and he has the best inventory; and blah blah blah. Literally I lost 4.5 hours trying to work different deals, looking at different scenarios with this clown, where I always lost and at the end he wanted me to drop like $6000. Basically is all win for him and the dealer and not only that, when they run your credit; they mention that is only 1 time which is xx, They ran it 3 times and the HARD way; can you believe that level of no respect? they lied in my face and Sergio kept saying "There's nothing better out there" WOW so Immature. How about learning some manners and treat customers with dignity and respect. I will never come back to this place. Vehicle online Price $31.190, upon arrival $38.789 Insane Mack-up.

Jan 18, 2024

Dealership Rating
Employee Rating

The lady who serves customers does not like customers

The lady who serves customers does not like customers well. The services perfect 100 % 💯 approved

Dec 16, 2023

Dealership Rating
Employee Rating

Excellent customer service and great follow up by the

Excellent customer service and great follow up by the service & sales teams and Managers at the dealership!!

View More Reviews on DealerRater
Jesus Alpi

Jesus Alpi

Technician
Recent Reviews

Apr 17, 2024

Dealership Rating
Employee Rating

I had an appointment and they took my car right away.

I had an appointment and they took my car right away. Everything was done promptly! I was very satisfied !

Nov 14, 2023

Dealership Rating
Employee Rating

Great service, great communication, impeccable attitude.

Great service, great communication, impeccable attitude. I really like that. They always return my car washed.

View More Reviews on DealerRater
Jancarlo Boan

Jancarlo Boan

Technician
Recent Reviews

Feb 29, 2024

Dealership Rating
Employee Rating

The best experience .

The best experience ... my sales person Julius Iannella is extremely professional, helpful, courteous and expedient. Very excellent experience working with him!

Feb 01, 2024

Dealership Rating
Employee Rating

Fair.

Fair. Could have been better. Dealers can offer more options for customers. More knowledge about different cars from what the customer likes. And more deals for buyers.

View More Reviews on DealerRater
Sara Cuartas

Sara Cuartas

Warranty Administrator
Recent Reviews

Feb 14, 2024

Dealership Rating
Employee Rating

Salesman Frank Gonzalez was very good, helpful, and

Salesman Frank Gonzalez was very good, helpful, and knowledgeable. The finance guy was very patient and did everything to get us the best rate possible

Jan 18, 2024

Dealership Rating
Employee Rating

The lady who serves customers does not like customers

The lady who serves customers does not like customers well. The services perfect 100 % 💯 approved

View More Reviews on DealerRater
Liliana Medina

Liliana Medina

BDC Manaager
Recent Reviews

Mar 23, 2024

Dealership Rating
Employee Rating

My sister just bought a car few days ago and told me

My sister just bought a car few days ago and told me about her experience,I came back to see Ricardo and Austin and I wasn’t disappointed. Great service,great team!

Dec 16, 2023

Dealership Rating
Employee Rating

Excellent customer service and great follow up by the

Excellent customer service and great follow up by the service & sales teams and Managers at the dealership!!

View More Reviews on DealerRater
Michou Metellus

Michou Metellus

BDC Agent
Recent Reviews

Mar 26, 2024

Dealership Rating
Employee Rating

Despite management replacement the place getting even

Despite management replacement the place getting even worse. Employees with no responsibilities and accountabilities selling junk cars. Stay away at any cost. Place sucks!

Mar 10, 2024

Dealership Rating
Employee Rating

They gave a good out the door price but it was

They gave a good out the door price but it was contingent upon financing with them at 11.9% rate, didn't work given I have my own financing at 6.5% rate

View More Reviews on DealerRater
Ivan Sandino

Ivan Sandino

Service Manager
Recent Reviews

Apr 10, 2024

Dealership Rating
Employee Rating

Great communication, willing to go the extra mile for the

Great communication, willing to go the extra mile for the customer. Fixed my car in less than three days when others said it would take 3 weeks!

Mar 08, 2024

Dealership Rating
Employee Rating

Amazing Experience.

Amazing Experience. Great staff, everyone was friendly and knowledgeable The service drive was clean and easy accessible

View More Reviews on DealerRater
JOHN TROIA

JOHN TROIA

Operator/General Manager
Dealership Experience 6 months
Industry Experience 33 years 2 months
Recent Reviews

Mar 23, 2024

Dealership Rating
Employee Rating

My sister just bought a car few days ago and told me

My sister just bought a car few days ago and told me about her experience,I came back to see Ricardo and Austin and I wasn’t disappointed. Great service,great team!

Dec 16, 2023

Dealership Rating
Employee Rating

Excellent customer service and great follow up by the

Excellent customer service and great follow up by the service & sales teams and Managers at the dealership!!

View More Reviews on DealerRater
John Davila

John Davila

Technician
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

The best service in town I would not go anywhere else.

The best service in town I would not go anywhere else. My car is always taken care by her.

View More Reviews on DealerRater
Eduardo Fernandez

Eduardo Fernandez

Parts Manager
Dealership Experience 8 years 3 months
Industry Experience 17 years 11 months
Recent Reviews

Jun 20, 2022

Dealership Rating
Employee Rating

First of all the staff is of the charts, I have so Mich

First of all the staff is of the charts, I have so Mich respect for the way I am treated at this place I will not go anywhere else to get my car checked out or worked on and the manager is on point with helping each person that comes into the dealership, what else can I say just thank each one of them for the service they give to me

View More Reviews on DealerRater
Odele Ferre

Odele Ferre

Technician
Recent Reviews

Mar 16, 2024

Dealership Rating
Employee Rating

The best personal ever and good service Sales man yulius

The best personal ever and good service Sales man yulius and mecanic ODEL all good

View More Reviews on DealerRater
Andres Maldonado

Andres Maldonado

Shop Foreman
Recent Reviews

Dec 03, 2023

Dealership Rating
Employee Rating

Best GM service department in South Florida!

Best GM service department in South Florida! I always work with Estefania. She's awesome

View More Reviews on DealerRater
Juan Nunes D'eramo

Juan Nunes D'eramo

Service Advisor
Recent Reviews

Apr 22, 2024

Dealership Rating
Employee Rating

Poor communication with customer.

Poor communication with customer. Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still there. As per the manager, it is 60% lower but in a brand new vehicle not even a 99% is acceptable!!!!

View More Reviews on DealerRater
Isabel Gonzalez

Isabel Gonzalez

Service BDC Agent
View More Reviews on DealerRater
Ryan Grek

Ryan Grek

Sales Consultant
View More Reviews on DealerRater
Antoine Hinds

Antoine Hinds

Technician
View More Reviews on DealerRater
Barbara Mullings

Barbara Mullings

BDC Agent
View More Reviews on DealerRater
Skyler Neuls

Skyler Neuls

Technician
View More Reviews on DealerRater
Jorge Prats

Jorge Prats

Technician
View More Reviews on DealerRater
Isabel Reyes

Isabel Reyes

Service BDC Agent
View More Reviews on DealerRater
Carlos Rodriguez

Carlos Rodriguez

Parts Specialist
View More Reviews on DealerRater
Reinaldo Rosado

Reinaldo Rosado

Technician
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Michou Metellus
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Michou Metellus

    Michou Metellus

    BDC Agent

    2 Reviews